Frequently asked questions
Useful to know
Let’s clear things up.
Services & coverage
Voltifi connects drivers with mobile technicians for tyre
services and vehicle recovery. Provide your vehicle and
location details, review a price and follow your booking
through the app.
Mobile tyre fitting, tyre replacement, suitable puncture
repairs, seasonal tyre swaps and vehicle recovery.
Availability depends on the issue, your location and
technician coverage.
We are starting in London. Coverage depends on your location
and the technicians available for your service. Our initial
focus is connecting drivers and technicians across the
capital. Read
how to check service availability in London.
Not yet. Mobile EV charging is coming soon and is not
available to book. We will share more when the service is
ready. See the
mobile EV charging update.
Booking & pricing
Choose your service in the Voltifi app, add your vehicle and
location details, and select whether you need help now or
later. Review the booking details and price before
confirming.
Yes. Choose the scheduled option when creating a request and
select a date and time. Your booking remains subject to
service and technician availability.
The app shows a price to review before you confirm. The
amount depends on the service and booking details, so there
is no single call-out price for every job.
Arrival depends on your location, technician availability
and travel conditions. Refer to the estimate and updates for
your booking in the app. We do not guarantee a fixed
response time.
Yes. The app shows your job status and supports technician
tracking during the journey to you. Follow the booking
screen for the latest available updates.
Email
support@voltifi.co.uk
with your booking reference, if you have one, and a
description of what you need help with.
For technicians
Create an account, choose the technician role and complete
your profile and verification. After approval, you can use
the app to review and manage work.
Learn about joining Voltifi.
Technician onboarding asks for vehicle and service details,
your coverage area, a driving licence, photo ID and an
insurance certificate. Documents are reviewed before a
technician can accept jobs. Read our
verification process and what approval means.
Still have a question?
We’re here to help.
Contact us
A useful first stop
Still need a hand? Email support@voltifi.co.uk.